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3-20 Troubleshooting and Diagnostics HP Omnibook 6000/6100
Interpreting the Results
The following table lists test groups, error codes, and suggestions for follow-up actions. Consider these
suggestions in combination with other troubleshooting information.
Table 3-3. Omnibook Diagnostic Error Codes
Code Suggestions
Note: If the BIOS IC appears to be corrupted, you can try
to repair it (see page 2-33).
System Tests
0001h –
0008h
Reseat or replace the CPU module.
0009h
OB 6000: Replace the power supply PCA. All
models: Replace the CPU module. Replace
the motherboard.
0010h –
0016h
Reseat or replace the CPU module.
001Eh Reseat or replace the CPU module.
0020h –
002Fh
Reseat or replace the CPU module.
0030h –
0040h
Replace the motherboard.
0041h Run BIOS Setup and check IRQ assignments
for all devices.
0050h –
0063h
Replace the motherboard.
0070h Replace the CMOS battery.
0071h –
0076h
Reset the system, then run BIOS Setup and
check settings. Replace the CMOS battery.
Replace the motherboard.
0077h Replace the motherboard.
0078h Reset the system, then run BIOS Setup and
check settings. Replace the CMOS battery.
Replace the motherboard.
0079h Replace the CMOS battery. Replace the
motherboard.
0080h-
0082h
No repair. (EISA not supported.)
0083h –
008Ah
Reprogram the BIOS IC. OB 6000: Replace
the power supply PCA. All models: Replace
the motherboard.
00C0h –
00CCh
Replace the CPU module.
Memory Tests
The addresses below are absolute (32-bit) addresses, and
are not in the segment:offset format.
0100h –
0101h
Replace the motherboard.
0102h
Reprogram the BIOS IC. OB 6000: Replace
the power supply PCA. OB 6100: Replace the
motherboard.
0120h Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
0130h Test with cache off. Replace the SDRAM
module (each 01000000h represents 16 MB).
Replace the motherboard.
0131h –
0150h
Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
Code Suggestions
0160h Remove all but one SDRAM module and
repeat the test. Check the CPU module for
shorts. Replace the CPU module. Replace the
motherboard.
0170h –
0172h
Replace the motherboard.
0180h Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
0181h Enable external cache memory through BIOS
Setup. Replace the CPU module.
0182h Unload HIMEM.SYS or any programs using the
extended memory allocated by HIMEM.SYS.
0183h Check installation of the SDRAM module.
Replace the SDRAM module. Replace the
motherboard.
0184h Check installation of the SDRAM module.
Replace the SDRAM module. Replace the
CPU module. Replace the motherboard.
0190h –
01A0h
Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
01A1h –
01A4h
Replace the CPU module.
01A5h Make sure cache is enabled.
01B0h Test with cache off. Replace the SDRAM
module (each 01000000h represents 16 MB).
Replace the motherboard.
01B1h –
01B2h
Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
01B3h Replace motherboard.
Hard Disk Tests
0201h Replace the hard disk. Replace the
motherboard.
0202h –
0204h
Repeat the test (check test parameters).
Replace the hard disk.
0205h Replace the motherboard.
0207h Run BIOS Setup and check the hard disk type.
Check hard disk connectors and motherboard
connector. Replace the hard disk. Replace the
motherboard.
0208h –
0209h
Transient DMA error. Repeat the test.
020Ah –
0211h
Repeat the test. Run SCANDISK or equivalent.
0220h Replace the motherboard.
0240h Replace the hard disk. Replace the
motherboard.
0252h –
0254h
Repeat the test (check test parameters).
Replace the hard disk.
025Ah –
0260h
Repeat the test. Run SCANDISK or equivalent,
Replace the hard disk.
0265h Check hard disk connectors and motherboard
connector. Replace the hard disk. Replace the
motherboard.
0275h Replace the hard disk.