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3-22 Troubleshooting and Diagnostics HP Omnibook 6000/6100
Code Suggestions
2100h –
2102h
Replace the display assembly. OB 6000:
Replace the display interface PCA. All
models: Replace the motherboard. If error also
occurs with external monitor, replace the
motherboard.
2110h –
2120h
OB 6000: Replace the display interface PCA.
All models: Replace the motherboard.
Replace the display assembly.
2130h
Replace the display assembly. OB 6000:
Replace the display interface PCA. All
models: Replace the motherboard. If error also
occurs with external monitor, replace the
motherboard.
2140h –
2141h
OB 6000: Replace the display interface PCA.
All models: Replace the motherboard.
Replace the display assembly.
2150h
Replace the display assembly. OB 6000:
Replace the display interface PCA. All
models: Replace the motherboard. If error also
occurs with external monitor, replace the
motherboard.
9016h Reset the computer. Reprogram the BIOS IC.
OB 6000: Replace the power supply PCA. All
models: Replace the motherboard.
9017h See chapter 5 for cosmetic guidelines. If
warranted, replace the display assembly.
CD-ROM Tests
0A00h Insert a CD in the drive.
0A01h Repeat the test. Replace the CD-ROM drive.
0A02h No repair. (Automatic close not supported.)
0A03h Insert a different CD in the drive and repeat the
test. Check the connectors on the CD-ROM
drive and motherboard. Replace the CD-ROM
drive. Replace the motherboard.
0A04h Insert a data CD in the drive and repeat the
test.
0A05h Insert a different CD in the drive and repeat the
test. Check the connectors on the CD-ROM
drive and motherboard. Replace the CD-ROM
drive. Replace the motherboard.
0A06h Insert a data CD in the drive and repeat the
test. Replace the drive.
0A07h Repeat the test. Replace the drive.
0A08h Insert an audio CD and repeat the test.
Replace the drive.
0A09h Repeat the test. Replace the drive.
0A10h –
0A11h
Insert an audio CD and repeat the test.
Replace the drive.
0A12h Insert a different multisession CD and repeat
the test. Replace the drive.
USB Device Tests
0B00h Replace the USB mouse.
0B10h Check the USB device connector.
0B20h Make sure the USB mouse is connected.
0B30h,
0B40h
Replace the USB keyboard.
0B50h Check the keyboard connector and replace if
necessary.
0B60h Make sure the USB keyboard is connected.
0B70h Replace the USB hub.
Code Suggestions
0B80h Check the port configuration.
0B90h Make sure the hub is connected.
SMBUS Tests
0E00h –
0E20h
Replace the motherboard.
ATAPI Removable Tests (LS-120)
0F01h Connect the LS-120 drive and repeat the test.
0F02h –
0F03h
Insert a different disk in the LS-120 drive and
repeat the test. Check the connectors on the
LS-120 drive and motherboard. Replace the
LS-120 drive.
0F04h Replace the LS-120 drive.
0F05h Repeat the test. Replace the LS-120 drive.
0F06h Insert a different disk in the LS-120 drive and
repeat the test. Check the connectors on the
LS-120 drive and motherboard. Replace the
LS-120 drive.
0F07h Replace the LS-120 drive.
0F08h Insert a different disk in the LS-120 drive and
repeat the test. Check the connectors on the
LS-120 drive and motherboard. Replace the
LS-120 drive.
0F09h Replace the LS-120 drive.
TI CardBus Tests
1201h Remove any attached ISA or PCI cards and
repeat the test.
1202h –
1203h
Replace the motherboard.
1205h –
1206h
Insert a different PC Card and repeat the test.
Replace the PCMCIA socket. Replace the
motherboard.
1207h Reset the computer. Replace the motherboard.
USB Tests
1301h
Reprogram the BIOS IC. OB 6000: Replace
the power supply PCA. All models: Replace
the motherboard.
1302h –
1316h
Replace the motherboard.
9006h (See USB Port Test below.)
DVD Tests
1900h –
1902h
Insert a different DVD in the drive and repeat
the test. Replace the DVD drive.
1904h Insert a different DVD in the drive and repeat
the test. Replace the DVD drive.
1905h Make sure the DVD Drive region and DVD
Media region match. If the region is not set for
the drive, use an unencrypted DVD.
LAN/Modem Tests (OB 6000 only)
8000h Note: the test checks only the internal
hardware up to the mini-PCI card, and does not
check the mini-PCI panel or any external
cabling.
Repeat the test with the LAN cable/phone line
unplugged. Replace the cable/phone line.
Check the connections. Replace the mini-PCI
card. Replace the mini-PCI panel. Replace the
motherboard.