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HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-23
Code Suggestions
Fan Tests
9001h If the fan is already running, you will not hear a
change. Check the fan connection. Check
thermal contact between heatsink and CPU.
Replace the heatsink. Replace the
motherboard.
9002h Reset the computer. Replace the motherboard.
USB Port Test
9006h Make sure a USB device is connected to the
port you are testing. Select the correct speed
for the device. Try another USB device.
Replace the motherboard (or dock component,
if applicable).
IR Tests (FIR enabled, undocked)
9002h Reset the computer. Replace the motherboard.
9007h –
9008h
Reset the computer. Run BIOS Setup and
restore default settings. OB 6000: Replace the
power supply PCA. OB 6100: Replace the
motherboard.
9009h Do not run this test in Windows. For the one-
unit test, replace the motherboard. For the two-
unit test, make sure the IR ports on the
reflector and test computers are lined up,
replace the motherboard.
900Ah Repeat the test. For the two-unit test, make
sure the IR ports on the reflector and test
computers are lined up. Replace the
motherboard.
900Ch Repeat the test. Make sure the IR ports on the
reflector and test computers are lined up.
Restart the reflector unit. Replace the
motherboard.
Dock Tests
9071h,
9073h
Update BIOS in computer. Replace electronics
PCA in dock.
Code Suggestions
9075h –
907Ah
Replace electronics PCA in dock.
907Bh Replace LED/button assembly in dock.
9082h Rerun test with known good computer. Replace
electronics PCA in dock.
9088h Replace electronics PCA in dock.
Hard Disk Tests
9602h
Failure may occur soon. Back up data and
replace the hard disk.
9603h
Repeat the hard disk test. If other errors occur,
follow the instructions for those errors.
9604h Back up data if possible. Use a Recovery CD
to restore the original factory configuration.
9605h –
9606h
Run full HDD test. Use a Recovery CD to
restore the original factory configuration.
9607h Back up data, then reformat the hard disk.
Replace the hard disk.
9640h Back up data, then replace the hard disk.
9641h Back up data if possible, and replace the hard
disk.
9642h Perform the IDE disk test (in the Advanced
section). If other errors occur, follow the
instructions for those errors.
9643h Back up data, then replace the hard disk.
9644h Back up data if possible, and replace the hard
disk.
9645h-
9646h
Back up data if possible. Use a Recovery CD
to restore the original factory configuration.
964Ah-
9648h
The hard disk is password-protected, and so
can’t be tested.
964Bh,
964Ch
Replace the hard disk.