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Getting Started 7–13
Finding Help & Support
Hard Disk Drive
Symptom Problem Solution
PC seems to be
locked up.
Program in use has
stopped responding to
commands.
Use the Windows Task Manager to close any
programs not responding:
1. Press the Crtl, Alt, and Del keys at the same time.
2. Select the program that is not responding, and
click End Task.
Or
Attempt the normal Windows “Turn Off PC”
procedure. If this fails, press the Power button for 4 or
more seconds to turn off the power. To restart your PC,
press the Power button again.
Hard disk drive error
message is displayed.
Part of hard disk
drive has failed or
is about to fail.
Press the Help G button on the keyboard to access the
Help and Support Center, or refer to the Warranty and
Support Guide for details.