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2–2 Getting Started
Getting Information and Updates
When requesting PC support, include the following
information in your inquiry. Write it down now for
your future reference. (The serial number is on a
label attached to the chassis of your PC.)
Product Name: _____________________________
Model Name: ______________________________
Serial Number: _____________________________
Date of Purchase: ___________________________
Warranty and
Support Guide
The Warranty and Support Guide describes the
Compaq commitment to repair or replace parts
during the PC’s warranty period and lists important
Compaq telephone numbers.