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Check the Fit-to-Page setting
If the product printed a fax job off the page, turn on the fit-to-page feature from the product control panel.
NOTE: Make sure that the default paper size setting matches the size of the paper in the tray.
LCD control panel
1. On the product control panel, press the Setup
button.
2. Select Fax Setup, and then select Recv. Fax Setup.
3. Select Fit to Page, and then select On.
Touchscreen control panel
1.
From the Home screen on the product control panel, touch the Setup
button.
2. Select Fax Setup, and then select Advanced Setup.
3. Select Fit to Page, and then select On.
Clean the pickup rollers and separation pad in the document feeder
If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the
document-feeder rollers and separation pad.
1. Lift the document-feeder input tray.
96 Chapter 8 Solve problems ENWW