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Troubleshooting 62
Table 17 Troubleshooting: Setting up and accessing
Problem Possible cause Possible solution
Password is not accepted by the GbE2
Interconnect Switch using the remote
console interface immediately after a
reboot.
The GbE2 Interconnect Switch is still
working on network convergence.
Wait up to 10 seconds, and the
password should be accepted.
The GbE2 Interconnect Switch IP address
may not be configured or correct.
• From the serial console interface,
make sure that the GbE2
Interconnect Switch IP address is
configured and valid on your
network.
• Use the correct IP address to
establish the SSH connection with
the GbE2 Interconnect Switch.
The setting allowing access to the GbE2
Interconnect Switch using the SSH
interface is disabled.
From the serial console interface, make
sure that the SSH interface is enabled
and all its settings are configured
correctly.
Cannot connect to the GbE2
Interconnect Switch console interface
remotely using SSH.
The management network address/mask
(if used) does not contain the IP address
of your management station.
From the serial console interface, make
sure that the Management Network
Address/Mask contains the IP address of
your management station.
The GbE2 Interconnect Switch IP address
may not be configured or correct.
• From the serial console interface,
make sure that the GbE2
Interconnect Switch IP address is
configured and valid on your
network.
• Use the correct IP address to
establish the Web connection with
the GbE2 Interconnect Switch.
Access to the GbE2 Interconnect Switch
using the Web interface is disabled.
From the serial console interface, make
sure that the Web interface is enabled.
The Proxy server settings are configured
on your Internet browser and your proxy
server does not know the GbE2
Interconnect Switch IP address.
Disable the manual proxy settings on
your Web browser and let it
automatically find Web servers using the
IP address.
Cannot connect to the GbE2
Interconnect Switch remotely using the
Web interface.
The management network address/mask
(if used) does not contain the IP address
of your management station.
From the serial console interface, make
sure that the Management Network
Address/Mask contains the IP address of
your management station.
Cannot connect to the GbE2
Interconnect Switch SNMP interface.
The GbE2 Interconnect Switch IP address
may not be configured or correct.
• From the serial console interface,
make sure that the GbE2
Interconnect Switch IP address is
configured and valid on your
network.
• Use the correct IP address to
establish the SNMP connection with
the GbE2 Interconnect Switch.
The management network address/mask
(if used) does not contain the IP address
of your management station.
From the serial console interface, make
sure that the Management Network
Address/Mask contains the IP address of
your management station.