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Troubleshooting 65
Table 20 Troubleshooting: Upgrading firmware using the serial port
Problem Possible cause Possible solution
After forcing the GbE2 Interconnect
Switch into the download mode, the
console screen displays a message to
change the baud rate for your terminal
emulation session for XModem transfer
and does not display CCCC….
Your terminal emulation session baud
rate does not match the GbE2
Interconnect Switch serial console baud
rate in the download mode.
Change the baud rate of your terminal
emulation session to match the GbE2
Interconnect Switch serial console baud
rate in the download mode.
IMPORTANT: The baud rate for the
GbE2 Interconnect Switch serial console
in the download mode and runtime
mode are two separate settings.
After starting to download the firmware
file, the download fails.
The firmware file is not the correct one
or is corrupt.
Obtain the latest firmware file that is
specified for this GbE2 Interconnect
Switch.
The GbE2 Interconnect Switch
configuration is corrupt.
An error was made when saving the
GbE2 Interconnect Switch configuration.
Reboot the GbE2 Interconnect Switch
and reload the factory settings. This
action clears all settings and restores
them to the initial values that were
present when the GbE2 Interconnect
Switch was purchased. Refer to the HP
ProLiant BL p-Class GbE2 Interconnect
Switch Command Reference Guide for
more information.
After reloading the factory settings,
reconfigure the GbE2 Interconnect
Switch settings.