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3. If the Insight Control server migration Boot CD ISO cannot detect the storage controller, you
might need to reconfigure the storage controller environment variable.
a. Reboot the destination server to Rom-Based Setup Utility (RBSU) by pressing the F9 key
during POST.
b. Select the Boot Controller Order option and verify the proper boot order for the storage
controllers.
c. Press Esc to exit RBSU, and then press F10 to confirm the exit and to save your changes.
d. Reboot the destination server by using the Insight Control server migration Boot CD ISO.
When the destination server boots, the Insight Control server migration Boot CD ISO will
detect the storage controller.
Destination server displays a blank screen when it boots to server migration Boot CD
ISO
The destination server might display a blank screen when it boots to the server migration Boot CD
ISO if the server has more than 64 GB of RAM.
Suggested action
Try the following:
1. At the boot menu, press Esc to enter text mode.
2. At the text mode boot prompt, type sos mem=4G.
3. Press Enter.
Some storage volumes on the destination server are not available for selection
Some storage volumes configured on the destination server might not be available for selection in
step 5 (Specify Destination Disks and Resize NTFS Partitions) of the migration
wizard.
Suggested action
If expected volumes do not appear, try one of the following:
• Verify that Insight Control server migration supports the storage controller. Volumes configured
on an unsupported storage controller cannot be selected for migration. For more information
about supported controllers, see HP Insight Management Support Matrix at http://
www.hp.com/go/insightmanagement/docs.
• Run the Array Configuration Utility (if your storage controller is supported), and verify the
status of the volumes on the Smart Array controller to be sure that the volumes are not in a
failed state. Also, verify that all volumes on the controller are numbered sequentially beginning
with Logical Drive 1, as required by the Insight Control server migration. If volumes are not
numbered sequentially, clear the configuration and re-create the necessary volumes.
Static IP address cannot be assigned on the destination server while booting using
the Boot CD ISO
Assigning a static IP address on the destination server might result in an error similar to the following:
The IP address xxx.xxx.xxx.xxx you have entered for this network adapter
is already assigned to another adapter.
Cause
This issue might occur if the IP address is assigned to another network adapter on the destination
server.
56 Troubleshooting