Filter
Top Products
44 Chapter 6 Troubleshooting the printer ENWW
Printer software problems
Printer software problems
Problem Solution
A printer driver for the HP LaserJet
1005 Series Printer is not visible in the
Printer folder.
● Reinstall the printer software. In the Windows system tray, click
Start, select Programs, select HP LaserJet 1005 Series
Printer, and click Uninstall. Unplug the power cord from the
printer. Install the printer software from the CD-ROM. Plug the
power cord back into the printer.
Note
Close any applications that are running. To close an application
that has an icon in the system tray, right-click the icon, and
select Close or Disable.
● Try plugging the printer cable into a different port on the PC.
● If you are trying to print to a shared printer, in the Windows
system tray, click Start, select Settings, and click Printers.
Double-click the Add Printer icon. Follow the instructions in the
Add Printer Wizard. See Installing shared printers
for more
information.
An error message was displayed
during the software installation
● Reinstall the printer software. In the Windows system tray, click
Start, select Programs, select HP LaserJet 1005 Series
Printer, and click Uninstall. Unplug the power cord from the
printer. Install the printer software from the CD-ROM. Plug the
power cord back into the printer.
Note
Close any applications that are running. To close an application
that has an icon in the system tray, right-click the icon, and
select Close or Disable.
● Check the amount of free space on the drive where you are
installing the printer software. If necessary, free up as much
space as you can, and reinstall the printer software.
● If necessary, run the Disk Defragmenter, and reinstall the printer
software.
The printer is in Ready mode, but
nothing prints
● Reinstall the printer software. In the Windows system tray, click
Start, select Programs, select HP LaserJet 1005 Series
Printer, and click Uninstall. Unplug the power cord from the
printer. Install the printer software from the CD-ROM. Plug the
power cord back into the printer.
Note
Close any applications that are running. To close an application
that has an icon in the system tray, right-click the icon, and
select Close or Disable.
● Print an engine test page.