Filter
Top Products
52 Chapter 6 Troubleshooting the printer ENWW
Removing a jammed page
CAUTION
Media jams might result in loose toner on the page. If toner gets on your
clothing, wipe the toner off with a dry cloth, and wash the clothing in cold
water. Hot water will permanently set the toner into the fabric.
1 Open the print cartridge door and the straight-through output door.
2 Rotate the media jam release levers downward.
CAUTION
To prevent damage to the print cartridge, do not expose it to light.
3 Remove the print cartridge, and place it aside.
4 With both hands, grasp the side of the media that is most visible
(this includes the middle), and carefully pull it free from the printer.
Make sure that you check for jams in the print cartridge area (A) and
the straight-through output path (B).
5 When you have removed the jammed media, replace the print
cartridge, and close the print cartridge door and the straight-through
output door.
Note
The media jam release levers automatically close when you close the
straight-through output door.
After clearing a media jam, you might need to unplug the printer, and plug
it back in.
Note
When you add new media, remove all of the media from the paper input
tray, and straighten the stack of new media.
1
2
3
4
5
A
B