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Interpret control panel messages for supplies
The following table contains important information about supplies status messages.
10.XX.YY Supply memory error
Description
The product cannot read or write to at least one print-cartridge memory chip or a memory chip is
missing from a print cartridge.
Memory chip memory errors
◦
YY = 00
◦
XX = 00 - Black
◦
XX = 01 - Cyan
◦
XX = 02 - Magenta
◦
XX = 03 - Yellow
Memory chip missing errors
◦
YY = 10
◦
XX = 00 - Black
◦
XX = 01 - Cyan
◦
XX = 02 - Magenta
◦
XX = 03 - Yellow
Recommended action
Reinstall the print cartridge, or install a new print cartridge.
Black cartridge low
Description
The print cartridge is nearing the estimated end of its useful life.
Recommended action
The product indicates when the print-cartridge level is low. The actual print-cartridge life remaining can
vary. Consider having a replacement cartridge available to install when the print quality is no longer
acceptable. The print cartridge does not need to be replaced now.
110 Chapter 7 Print cartridges, toner collection unit, and other supplies ENWW