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Q5: If I see the error message of “Memory is insufficient” during printing,
what should I do?
A5: 1. Please close other opened or current running application programs.
2. Please make sure your computer configuration meets our minimum
requirements
3. Increase memory capacity.
Q6: If I see the error message of “Insufficent system resource” during
printing, what should I do?
A6: 1. Please close other opened or current running application programs.
2. Please reboot your computer.
Q7: If I see the error message of “Printing data underrun” during printing,
what should I do?
A7: 1. Make sure the printer and computer are connected properly.
2. Make sure the power of the printer has not been broken down.
3. Make sure you are not printing from two printers.
4. Do not start any other application program during printing.
Q8: If I see the error message of “Printer is offline or suspended” when
printing is needed, what should I do?
A8: 1. Make sure the printer and computer are connected properly.
2. Make sure your system configuration meets our minimum
requirements.
3. Make sure the Hi-Ti Digital Photo Printer is selected in your
application program.
The factors of other offline situations may cause by less stable
computer system /static of VIA chipset or DIY. If the there is any
offline-printing problem, you are recommended to take the following
procedures:
1. Connect the USB cable to another USB connection port of the
computer.
2. Add a PCI interfaced USB Card, and such PCI USB Card has 2
or 4 sets of independent USB ports generally, and you may try to
connect the USB cable to any one set of the connection port.
3. Purchase one set of USB Hub, and such hub has 2 to 4 sets of
USB connection ports that can share the wideband generally. You
may connect the USB cable to any one of the connection ports.
4. Use HiTi 630PS that does not require to pass through the
unstable computer system, and will not have the offline situation
anymore.
Q9: If I see the error message of “Allocation memory fails” when printing is
needed, what should I do?
A9: 1. Using PhotoDesiree for printing can minimize the occurrence of
such problem. Please use PhotoDesiree as much as possible for
printing.