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Q14: After pressing “Print”, can I cancel the printing job?
A14: 1. When you only choose one photo for printing, you are unable to
cancel such printing.
2. When you choose several photos for printing, you may cancel the
printing of the next coming photos.
Q14: If the printer is unable to print, what should I do ?
A14: 1. Turn off the computer and unplug the printer. Make sure the printer
and computer are connected properly. Reboot the computer and
printer, and print again.
2. Make sure you have installed the Hi-Ti PhotoShuttle(640PS) driver.
Q15: What should I do if I see the error message of “Paper empty” in
Windows 98, ME, and 2000 operating system?
A15: 1. Check the paper cassette whether there is paper . Put appropriate
quantity of paper in the tray before printing again.
2. If the error message is still there, turn off the printer, remove the
paper cassette, and check if the paper is properly placed.
3. Turn on the printer.
4. Put the paper into the paper cassette.
5. Start printing again.
Q16: What should I do if I see the error message of “Paper type mismatch” in
Windows 98, ME, and 2000 operating system?
A16: 1. Make sure the paper in the tray matches the setting for the software.
2. Make sure the paper is Hi-Ti photo paper.
Q17: What should I do when the paper drop not come out completely, or has
wrinkles on it?
A17: 1. Make sure the paper is Hi-Ti photo paper.
2. Make sure you have placed the paper properly in the paper
cassette.
3. Check the location where you put the photo printer whether it has
enough space of it back to allow the drop out of the paper without
contact any hard object in its way.
4. Make sure your paper is a complete and flat sheet before printing.
Q18: What should I do for paper jam?
A18: 1. Please do not pull out the paper immediately because the paper is
jammed in the roller inside the printer and you are unable to remove
it then. Turn off the printer first.
2. Turn on the printer again after 5 seconds. The printer will reset,
and the paper will be released from the roller. Then pull the paper
gently, and you can remove the jammed paper easily.
3. If the above method does not work, contact the Hi-Ti Customer
Service Department or the Hi-Ti distributors.
Email: http://www.hitouchimaging.com/contactus.asp
Web site: www.hi-ti.com
Q19: How can I avoid bringing several sheets of paper into the printing job?