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Complete the following steps to perform the checkout procedure:
001 IS THE SERVER PART OF A CLUSTER?
YES. Schedule maintenance for the system. Shut down all systems related
to the cluster. Run the storage test.
NO. Go to step 002.
002 IF THE SERVER IS NOT PART OF A CLUSTER:
1. Turn off the server and all external devices.
2. Check all cables and power cords.
3. Set all display controls to the middle position.
4. Turn on all external devices.
5. Turn on the server.
6. Record any POST error messages that are displayed on the screen. If
an error is displayed, look up the first error in the “POST error codes”
on page 85.
7. Check the system-error log.
Note: The system-error log is available only with the Remote
Supervisor Adapter II.
If an error was recorded by the computer, see Chapter 6,
“Symptom-to-FRU index,” on page 83.
8. Start the diagnostic programs.
9. Check for the following responses:
v One beep
v Readable instructions or the main menu
003 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?
NO. Find the failure symptom in Chapter 6, “Symptom-to-FRU index,” on
page 83.
YES. Run the diagnostic programs (see “Starting the diagnostic programs
and viewing the test log” on page 17).
If you receive an error, see Chapter 6, “Symptom-to-FRU index,” on page
83.
If the diagnostic programs were completed successfully and you still
suspect a problem, see “Undetermined problems” on page 113.
Diagnostic tools overview
The following tools are available to help you diagnose and solve hardware-related
problems:
v Computer Support flowchart
The Computer Support flowchart on the following page will help you determine
how to get help from IBM and register your computer.
v POST beep codes and error messages
The power-on self-test generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “Power-on self-test
(POST)” on page 15 for more information. Additional information is recorded in
the post error logs.
14 IntelliStation Z Pro Types 6223 and 6227: Hardware Maintenance Manual and Troubleshooting Guide