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3. Type your service tools user ID and service tools password on the System Service Tools (SST) Sign
On display. Press Enter.
Remember: The service tools password is case-sensitive.
4. Select Start a service tool from the System Service Tools (SST) display and press Enter.
5. Select Hardware service manager from the Start a Service Tool display and press Enter.
6. Select Work with service action log from the Hardware Service Manager display and press Enter.
7. On the Select Timeframe display, change the From: Date and Time field to a date and time prior to
when the problem occurred.
8. Search for an entry that matches one or more conditions of the problem:
v System Reference code
v Resource
v Date and time
v Failing item list
9. Select option 2 (Display failing item information) to display the service action log entry.
10. Select option 2 (Display details) to display location information for the failing part to be replaced.
The information displayed in the date and time fields is the date and time for the first occurrence of
the specific System reference code for the resource displayed during the time range selected.
11. Select option 7 (Indicator off) to turn off the indicator light.
12. Select the Acknowledge all errors function at the bottom of the Service Action Log display, if all
problems have been resolved.
13. Close the log entry by selecting option 8 (Close new entry) on the Service Action Log Report display.
Identifying a failing part in a Linux system or logical partition
If the service aids have been installed on a system or logical partition, you can activate or deactivate the
indicator lights to locate a part or compete a service action.
Locating a failing part in a Linux system or logical partition:
If the service aids have been installed on a system or logical partition, you need to activate the indicator
lights to locate a part.
To activate the indicator light, follow these steps:
1. Log in as root user.
2. At the command line, type /usr/sbin/usysident -s identify -l<location code> and press Enter.
3. Look for the system attention light to identify the enclosure that contains the failing part.
Related information
Service and productivity tools for Linux on POWER systems
IBM provides hardware diagnostic aids and productivity tools, as well as installation aids for Linux
operating systems on IBM Power systems.
Finding the location code of a failing part in a Linux system or logical partition:
To retrieve the location code of the failing part, if you do not know the location code, use the procedure
in this topic.
To locate the failing part in a system or logical partition follow these steps:
1. Log in as root user.
2. At the command line, type grep diagela /var/log/platform and press Enter.
3. Look for the most recent entry that contains a system reference code (SRC).
40 Power Systems: Power supplies for the 9117-MMB or 9179-MHB