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need additional or updated device drivers or other software. IBM maintains
pages on the World Wide Web where you can get the latest technical
information and download device drivers and updates. To access these pages,
go to http://www.ibm.com/pc/support/ and follow the instructions. Also,
some publications are available through the IBM Publications Ordering System
at http://www.elink.ibmlink.ibm.com/public/applications/publications/
cgibin/pbi.cgi.
Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about
IBM Eserver and IntelliStation products, services, and support. The address for
IBM Eserver, xSeries
®
, and BladeCenter information is
http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation
information is http://www.ibm.com/pc/us/intellistation/.
You can find service information for your IBM products, including supported
options, at http://www.ibm.com/pc/support/.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with
usage, configuration, and software problems with xSeries servers, BladeCenter
products, IntelliStation workstations, and appliances. For information about
which products are supported by Support Line in your country or region, see
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for
support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
You can receive hardware service through IBM Services or through your IBM
reseller, if your reseller is authorized by IBM to provide warranty service. See
http://www.ibm.com/planetwide/ for support telephone numbers, or in the
U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a
day, 7 days a week. In the U.K., these services are available Monday through
Friday, from 9 a.m. to 6 p.m.
30 Installation and User’s Guide for HS20/HS40 and JS20 Fibre Channel expansion cards