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Appendix A. Getting help and technical assistance . . . . . . . .29
Before you call . . . . . . . . . . . . . . . . . . . . .29
Using the documentation . . . . . . . . . . . . . . . . . .29
Getting help and information from the World Wide Web . . . . . . .30
Software service and support . . . . . . . . . . . . . . . .30
Hardware service and support . . . . . . . . . . . . . . . .30
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004 31
Part 1 - General Terms . . . . . . . . . . . . . . . . . . .31
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . .35
Part 3 - Warranty Information . . . . . . . . . . . . . . . .51
Appendix C. Notices . . . . . . . . . . . . . . . . . . .55
Edition notice . . . . . . . . . . . . . . . . . . . . .56
Trademarks . . . . . . . . . . . . . . . . . . . . . .56
Important notes . . . . . . . . . . . . . . . . . . . . .57
Product recycling and disposal . . . . . . . . . . . . . . . .58
Electronic emission notices . . . . . . . . . . . . . . . . .58
Federal Communications Commission (FCC) statement . . . . . . .58
Industry Canada Class A emission compliance statement . . . . . .59
Australia and New Zealand Class A statement . . . . . . . . .59
United Kingdom telecommunications safety requirement . . . . . .59
European Union EMC Directive conformance statement . . . . . .59
Taiwanese Class A warning statement . . . . . . . . . . . .60
Chinese Class A warning statement . . . . . . . . . . . . .60
Japanese Voluntary Control Council for Interference (VCCI) statement 60
Index . . . . . . . . . . . . . . . . . . . . . . . .61
iv Installation and User’s Guide for HS20/HS40 and JS20 Fibre Channel expansion cards