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What this Warranty Does not Cover
This warranty does not cover the following:
v any software programs, whether pre-loaded or shipped with the Machine,
or installed subsequently;
v failure resulting from misuse (including but not limited to use of any
Machine capacity or capability, other than that authorized by IBM in
writing), accident, modification, unsuitable physical or operating
environment, or improper maintenance by you;
v failure caused by a product for which IBM is not responsible; and
v any non-IBM products, including those that IBM may procure and provide
with or integrate into an IBM Machine at your request.
The
warranty is voided by removal or alteration of identification labels on the
Machine or its parts.
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such
as assistance with “how-to” questions and those regarding Machine set-up and
installation, is provided WITHOUT WARRANTIES OF ANY KIND.
How to Obtain Warranty Service
If the Machine does not function as warranted during the warranty period,
contact IBM or your reseller to obtain warranty service. If you do not register
the Machine with IBM, you may be required to present proof of purchase as
evidence of your entitlement to warranty service.
What IBM Will Do to Correct Problems
When you contact IBM for service, you must follow the problem determination
and resolution procedures that IBM specifies. An initial diagnosis of your
problem can be made either by a technician over the telephone or electronically
by access to an IBM website.
The type of warranty service applicable to your Machine is specified in Part 3 -
Warranty Information.
You are responsible for downloading and installing designated Machine Code
(microcode, basic input/output system code (called “BIOS”), utility programs,
device drivers, and diagnostics delivered with an IBM Machine) and other
software updates from an IBM Internet Web site or from other electronic
media, and following the instructions that IBM provides.
32 Installation and User’s Guide for HS20/HS40 and JS20 Fibre Channel expansion cards