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Step 6
This step loads online diagnostics in service mode.
1. Reboot the system.
2. At the SMS menu, press the numeric 6 key on the keyboard to indicate that
diagnostics are to be loaded.
3. Type the requested passwords.
4. Follow instructions to select a console.
Did the diagnostics operating instructions display without any obvious display
problem?
NO Go to “Step 7”.
YES Go to “Step 9”.
Step 7
Locate your symptom in the following table, and perform the action listed in the Action
column.
Symptom Action
Display problem Go to “Step 8”
All other symptoms Go to “Problem Determination When Unable to
Load Diagnostics” on page 151.
Step 8
This step analyzes a console display problem.
Go to the problem-determination documentation for this type of terminal. For more
information, refer to the
Hardware Management Console for pSeries Maintenance
Guide
.
Step 9
The diagnostics loaded correctly.
Press Enter.
Is the Function Selection menu displayed?
NO Go to “Step 10” on page 148.
YES Go to “Step 11” on page 148.
Chapter 8. Hardware Problem Determination 147