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Step 12
Did the Diagnostic Selection Menu display?
NO If Problem Determination was selected from the Diagnostic Mode
Selection menu, and if a recent error has been logged in the error log,
the diagnostics automatically begin testing the resource.
Follow the displayed instructions.
v If the No Trouble Found screen is displayed, press Enter.
v If another resource is tested, repeat this step.
v If the Diagnostic Selection menu is displayed, go to “Step 13”.
If an SRN is displayed, record it, and go to “Step 14”.
YES Go to “Step 13”.
Step 13
The All Resources option checks most of the configured adapters and devices.
Select and run the diagnostic tests on the resources you are having problems with, or
select the All Resources option to check all of the configured resources. Find the
response in the following table and perform the action listed in the Action column.
Diagnostic Response Action
An SRN is displayed. Go to “Step 14”.
The system hangs. Report SRN 109-200.
The Testing Complete menu and the No trouble was
found message is displayed, and you have not tested
all of the resources.
Press Enter and continue with the testing.
The Testing Complete menu and the No trouble was
found message displayed and you have tested all of
the resources.
Go to “Step 16” on page 150.
Step 14
The diagnostics produced an SRN for this problem. Do the following:
1. Record the SRN.
2. Report the SRN to the service organization.
3. STOP. You have completed these procedures.
Chapter 8. Hardware Problem Determination 149