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80 Ascentia M Series User’s Manual
Troubleshooting
If you ever have difficulty running your computer, follow these
steps:
1. Consult the following sections for advice on how to
handle system problems.
2. If you have an internet connection, visit the AST Web site:
http://www.ast.com
Updates on your system and other AST products are
periodically added to the Web site.
3. If steps 1 and 2 do not help you to resolve the problem,
contact your AST reseller for assistance, or call the AST
Product Support Hot-Line (United States only) toll-free
at: 1-800-727-1278.
If you use this product outside the United States, please see the
customer service supplement that accompanied your computer
for special instructions regarding international product support
services.
Operating Problems
This section tells you what to do if you have problems running
your computer. If any problem persists after you take corrective
action, contact your reseller for assistance.
The computer does nothing when you turn it on.
Has the battery run down? Connect the AC adapter or auto/
airline adapter to get power and recharge the battery. Try
turning on the computer again.
The computer is not behaving as expected.
Operating your computer at high speed with the cache
enabled may cause system instability and incompatibility
with some operating systems. If your computer is not
behaving as expected and no error messages appear, disable
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