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For technical support, please call: 800-323-4840 ext. 290 (M - F 8 a.m. to 5 p.m CST)
3
A. UNPACKING KEYSTONE
After removing the printer from the packaging material, check the contents. The following items
should be included:
• Thermal printer
• Power cord for thermal printer
• Sample roll of labels (HCP-TD-115-Y)
• Keystone user manual
• Keystone brochure/label information
• Keystone keyboard unit
• Serial data transfer cable
• USB to serial power cable (Not for data transfer)
• Keystone installation CD
All technical support calls related to the Keystone product should be directed to TimeMed
Technical Support by contacting:
(800) 323-4840 extension 290
Monday through Friday between 8:00 a.m. and 5:00 p.m. CST