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TimeMed Labeling Systems, Inc. - Call Toll Free: 800-323-4840 or visit www.timemed.com
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Returns
If necessary, Keystone products may be returned for credit within 30 days from date of invoice.
Returned stock products will be subject to a 20% handling/restocking charge. Shipping costs are
the responsibility of the customer. Stock products that are more than 30 days from the date of
invoice will not be accepted for return. Unauthorized returns sent “collect” to TimeMed will not be
accepted.
Items must be returned in original cartons and in unused re-salable condition. All returns require a
Return Goods Authorization Number obtained from your TimeMed representative or by contacting
the TimeMed Technical Support. The Return Goods Authorization Form must have supporting
paperwork indicating original purchase order number, TimeMed work order number, date of
original order, etc.
D. INSTALLING THE LABELING SOFTWARE
System Requirements:
• Pentium based computer with at least 64 MB of RAM and CD-ROM drive
Windows 98, ME, NT4, 2000, XP
Hard Drive with at least 10 MB of free disk space
• One open COM port
• User database (if applicable) in Microsoft Excel or Microsoft Access.
Files created on a newer version (higher than Excel 2003 or Access 2003) must be saved
down to version 2003 or lower
IMPORTANT:
When using the labeling software, make sure that the user database (Microsoft
Excel or Microsoft Access) is closed before proceeding
Notes for Windows NT/2000/XP/Server 2003 users:
If you are installing onto a Windows NT/2000/XP/Server 2003 system, you must have
“Administrator rights” during the installation. “Normal user rights” are sufcient to run the
program. “Administrator rights” are only required for the initial installation (Please contact your IT
department if necessary).
Notes for Windows 95 users:
Due to Microsoft’s discontinued support for Windows 95, database features within the program are
not supported on this operating system.
Software Installation
Before commencing installation, you should shut down any other applications currently running.