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Kodak ESP 5 Printer User Guide 41
The information in this chapter is designed to help you solve on your own many problems
that may occur with your printer.
General Troubleshooting
Printer Fails to Power On
Probable Cause
The power supply is not properly connected.
Corrective Action
• Make sure the electrical power cord is connected to the alternating current power
adapter, and is plugged into a grounded power outlet or power strip
• If using a power strip, make sure it is turned on
• If using a switched power outlet, make sure the switch is on
• Make sure the power outlet is supplying power
• Verify the light on the Kodak printer power cord plug is lit
Probable Cause 2
The USB cable was unplugged from the printer and then reconnected; or, power to the
printer is interrupted.
Corrective Action
Restart the computer.
Probable Cause 3
The USB cable is not 2.0 compliant.
8
All-in-One Troubleshooting
Note: Many issues with degradation in performance or print quality
can be resolved by meeting or exceeding the recommended system
requirements. See “Product and Safety Specifications” on page 61.