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Troubleshooting
12-13
12
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Error Message Checkpoints Corrective Actions
Reference
Page
KPDL error.* — PostScript error has occurred.
The job is canceled. Press [End].
—
Machine failure. — Internal error has occurred. Make a
note of the error code displayed on
the touch panel. Call service.
—
Mailbox tray is full of
paper.
Is the acceptable storage
capacity exceeded?
Remove the paper. Printing then
resumes.
—
Main unit inner tray is
full of paper.
Is the acceptable storage
capacity exceeded?
Remove the paper. Printing then
resumes.
—
Main unit upper left
tray is full of paper.
Is the acceptable storage
capacity exceeded?
Remove the paper and press
[Continue]. Printing then resumes.
—
Maximum number of
scanned pages.
Is the acceptable scanning
count exceeded?
Cannot scan pages any more. Follow
the instructions on the touch panel.
—
Memory is full.* — The memory is full and the job cannot
be continued. Press [Continue] to
print the scanned pages. The print
job cannot be processed completely.
Press [Cancel] to cancel the job.
—
— The process cannot be performed
due to insufficient memory. If only
[End] is available, press [End]. The
job will be canceled.
—
No item has been
entered. Please enter
item.
Did you enter an item name
for the created item in the
item create screen?
Enter an item name.
―
Paper left. — Remove paper from the document
finisher.
—
Paper jam. — If a paper jam occurs, the machine
will stop and the location of the jam
will be indicated on the touch panel.
Leave the machine on and follow the
instructions to remove the jammed
paper.
12-22
Please enter
password.
― Enter the password. ―