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Troubleshooting
12-15
12
Error Message Checkpoints Corrective Actions
Reference
Page
The cover is open. Is there any cover which is
open?
Close the cover indicated on the
touch panel.
—
The folding tray is
open.
— Set the folding tray. —
The folding unit is
open.
— Close the folding unit. —
The phone receiver is
off the hook.
— Put down the receiver. —
The power cable is
unplugged.
— Turn the main power switch off and
check that the power cable is
correctly plugged.
After checking the power cable, turn
the main power switch on.
2-8
The removable
memory is not
formatted.
Is the removable memory
formatted by this machine?
Perform [Format] on this machine. —
The slit glass requires
cleaning.
— Clean the slit glass using the cleaning
cloth supplied with the document
processor.
11-12
Toner container is
empty.
— Replace the toner container to our
specified toner container.
11-2
Toner is empty. — Replace the toner container to our
specified toner container.
11-2
Toner is running out. — It is almost time to replace the toner
container. Obtain a new toner
container.
—
Tray # is full of paper. Is the acceptable storage
capacity exceeded?
Remove the paper. Printing then
resumes.
—
Unknown toner
installed.
Is the installed toner
container our own brand?
We will not be liable for any damage
caused by the use of third party
supplies in this machine.
—
Unknown Toner
Installed. PC
Does the installed toner
container's regional
specification match the
machine's?
Install the specified container. —