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12
Responding to Send Error
When an error occurs during transmission, Send Error appears. Check the error code and error message below,
and follow the corresponding corrective actions.
Error
Code
Error Message Corrective Actions Reference Page
1101 Failed to send the e-mail.
Failed to send i-FAX.
Check the host name of the SMTP
server on the Command Center RX.
2-27
Failed to send via FTP. Check the host name of FTP.
Failed to send via SMB. Check the host name of SMB.
1102 Failed to send via SMB. Check the SMB settings.
- Login user name and login
password
NOTE: If the sender is a domain
user, specify the domain name.
- Host name
- Path
3-24
Failed to send the e-mail.
Failed to send i-FAX.
Check the following on the Command
Center RX.
- SMTP login user name and login
password
- POP3 login user name and login
password
Failed to send via FTP. Check the FTP settings.
- Login user name and login
password
NOTE: If the sender is a domain
user, specify the domain name.
- Path
- Folder share permissions of the
recipient
1103 Failed to send via SMB. Check the SMB settings.
- Login user name and login
password
NOTE: If the sender is a domain
user, specify the domain name.
- Path
- Folder share permissions of the
recipient
3-24
Failed to send via FTP. Check the FTP settings.
- Path
- Folder share permissions of the
recipient
3-24