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Keyboard, mouse, or pointing-device
problems . . . . . . . . . . . . . . . 89
Memory problems . . . . . . . . . . . 89
Microprocessor problems . . . . . . . . 90
Monitor problems. . . . . . . . . . . . 91
Optional-device problems . . . . . . . . 92
Power problems . . . . . . . . . . . . 93
Serial port problems. . . . . . . . . . . 94
Software problems . . . . . . . . . . . 95
Universal Serial Bus (USB) port problems . . 96
Solving power problems . . . . . . . . . . . 96
Solving Ethernet controller problems . . . . . . 96
Solving undetermined problems . . . . . . . . 97
Event logs . . . . . . . . . . . . . . . . 98
Viewing event logs without restarting the
server . . . . . . . . . . . . . . . . 98
System event log. . . . . . . . . . . . . . 99
Diagnostic LEDs on the front control panel . . . 99
Onboard debug digitron . . . . . . . . . . . 99
Appendix A. RAID battery card
assembly . . . . . . . . . . . . . . 101
Specications . . . . . . . . . . . . . . . 101
Battery life and data retention time . . . . . 101
Appendix B. Getting help and
technical assistance . . . . . . . . 103
Before you call. . . . . . . . . . . . . . . 103
Using the documentation . . . . . . . . . . 103
Getting help and information from the World Wide
Web. . . . . . . . . . . . . . . . . . . 103
Lenovo Support Web site . . . . . . . . . . 104
Calling for service . . . . . . . . . . . . . 104
Using other services . . . . . . . . . . . . 105
Purchasing additional services . . . . . . . . 105
Lenovo product service information for Taiwan . . 105
Appendix C. Notices . . . . . . . . 107
Trademarks . . . . . . . . . . . . . . . . 108
Important notes . . . . . . . . . . . . . . 108
Product recycling and disposal . . . . . . . . 108
Particulate contamination . . . . . . . . . . 109
Turkish statement of compliance . . . . . . . 110
Battery return program . . . . . . . . . . . 110
German Ordinance for Work gloss statement. . . 111
Electronic emission notices. . . . . . . . . . 111
Federal Communications Commission (FCC)
Statement. . . . . . . . . . . . . . . 111
Index. . . . . . . . . . . . . . . . . 115
ii ThinkServer Installation and User Guide