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Notice on deleting data from your hard disk drive
. . . . . . . . . . . . . . . . . . . . 67
Using and understanding rewalls . . . . . . . 67
Protecting data against viruses . . . . . . . . 67
Chapter 5. Recovery overview . . . . 69
Creating and using recovery media . . . . . . 69
Creating recovery media . . . . . . . . . 70
Using recovery media . . . . . . . . . . 70
Performing backup and recovery operations . . . 71
Performing a backup operation . . . . . . 71
Performing a recovery operation . . . . . . 71
Using the Rescue and Recovery workspace . . . 72
Creating and using a rescue medium . . . . . . 73
Creating a rescue medium . . . . . . . . 73
Using a rescue medium . . . . . . . . . 73
Reinstalling preinstalled applications and device
drivers . . . . . . . . . . . . . . . . . . 74
Solving recovery problems . . . . . . . . . . 75
Chapter 6. Replacing devices . . . . 77
Static electricity prevention. . . . . . . . . . 77
Replacing the battery . . . . . . . . . . . . 77
Replacing the hard disk drive . . . . . . . . . 79
Replacing the optical drive . . . . . . . . . . 82
ThinkPad Edge E420 . . . . . . . . . . 82
ThinkPad Edge E520 . . . . . . . . . . 85
Installing and replacing the PCI Express Mini Card
for wireless WAN. . . . . . . . . . . . . . 86
Installing and replacing a PCI Express Mini Card
for wireless LAN/WiMAX connection . . . . . . 90
Replacing memory . . . . . . . . . . . . . 93
Replacing the keyboard . . . . . . . . . . . 95
ThinkPad Edge E420 . . . . . . . . . . 95
ThinkPad Edge E520 . . . . . . . . . . 99
Replacing the SIM card . . . . . . . . . . . 103
Chapter 7. Enhancing your
computer . . . . . . . . . . . . . . 105
Finding ThinkPad options . . . . . . . . . . 105
Chapter 8. Advanced
conguration . . . . . . . . . . . . 107
Installing a new operating system . . . . . . . 107
Before you begin . . . . . . . . . . . . 107
Installing Windows 7 . . . . . . . . . . 108
Installing Windows XP . . . . . . . . . . 109
Installing device drivers . . . . . . . . . . . 111
Installing the driver for 4-in-1 media card
reader . . . . . . . . . . . . . . . . 111
Installing ThinkPad Monitor File for Windows
2000/XP/Vista/7 . . . . . . . . . . . . 111
Installing Intel Chipset Support for Windows
2000/XP/Vista/7 . . . . . . . . . . . . 112
Installing drivers and software . . . . . . . 112
ThinkPad Setup . . . . . . . . . . . . . . 113
Cong menu. . . . . . . . . . . . . . 114
Date and time menu. . . . . . . . . . . 114
Security menu . . . . . . . . . . . . . 114
Startup menu . . . . . . . . . . . . . 115
Restart menu . . . . . . . . . . . . . 116
ThinkPad Setup items . . . . . . . . . . 117
Updating your system UEFI BIOS . . . . . 123
Chapter 9. Preventing problems . . 125
General tips for preventing problems . . . . . . 125
Making sure device drivers are current . . . . . 126
Getting the latest drivers from the Web site. . 126
Getting the latest drivers using System
Update . . . . . . . . . . . . . . . . 126
Taking care of your computer . . . . . . . . . 127
Cleaning the cover of your computer . . . . 129
Chapter 10. Troubleshooting
computer problems . . . . . . . . . 131
Diagnosing programs . . . . . . . . . . . . 131
Using Lenovo ThinkVantage Toolbox . . . . 131
Troubleshooting . . . . . . . . . . . . . . 131
Computer stops responding . . . . . . . 132
Spills on the keyboard . . . . . . . . . . 132
Error messages . . . . . . . . . . . . 133
Errors without messages . . . . . . . . . 136
Beep errors . . . . . . . . . . . . . . 137
Memory problems . . . . . . . . . . . 137
Networking . . . . . . . . . . . . . . 138
Keyboard and other pointing devices . . . . 142
Display and multimedia devices . . . . . . 143
Fingerprint reader problems. . . . . . . . 150
Battery and power . . . . . . . . . . . 151
Drives and other storage devices . . . . . 154
Software problems . . . . . . . . . . . 155
Ports and connectors . . . . . . . . . . 156
Chapter 11. Getting support . . . . 157
Before you contact Lenovo. . . . . . . . . . 157
Register your computer . . . . . . . . . 157
Download system updates . . . . . . . . 157
Record information . . . . . . . . . . . 157
Getting help and service . . . . . . . . . . . 158
Using diagnostic programs . . . . . . . . 158
Lenovo support Web site. . . . . . . . . 158
Calling Lenovo . . . . . . . . . . . . . 158
Purchasing additional services . . . . . . . . 163
ii User Guide