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Chapter 4. Related service information
This chapter presents following information:
• “Restoring the factory contents by using Recovery Disc Set” on page 31
• “Using the Windows recovery programs on the Windows 8 operating system” on page 32
• “Passwords” on page 33
• “Power management” on page 35
• “Symptom-to-FRU index” on page 36
Service Web site:
When the latest maintenance diskette and the system program service diskette become available, they
will be posted on http://www.lenovo.com/support.
Restoring the factory contents by using Recovery Disc Set
When the hard disk drive or solid-state drive is replaced because of a failure, no product recovery program is
on the new drive. In this case, you must use the Recovery Disc Set for the computer. Order the Recovery
Disc Set and the drive at the same time so that you can recover the new drive with the pre-installed software
when they arrive. For information on which discs to order, go to http://www.lenovo.com/serviceparts-lookup.
The recovery disc set consists of the user instructions and the following set of DVDs to restore the computer
to the original factory conguration.
Operating System Recovery Disc (one disc)
This disc restores the Microsoft Windows operating system. Use this disc to start the recovery process.
Applications and Drivers Recovery Disc (one or more discs)
This disc restores the preinstalled applications and drivers on the computer.
Supplemental Recovery Disc
This disc contains additional content, such as updates to the software that was preinstalled on the computer.
Not all recovery disc sets come with a Supplemental Recovery Disc.
Notes:
• You must have a DVD drive to use the recovery discs. If you do not have an internal DVD drive, you
can use an external USB DVD drive.
• During the recovery process, all data on the drive will be deleted. If possible, copy any important data
or personal les that you want to keep onto removable media or a network drive before you start the
recovery process.
To restore the computer to the original factory conguration using the recovery disc set, do the following:
Note: Recovery takes several hours. The length of time depends on the method you use. If you use recovery
discs, recovery takes at least ve hours.
1. Make the CD/DVD drive the rst startup device in the startup sequence using the following procedure:
a. Turn on the computer. When the logo screen is displayed, Pres F1. The ThinkPad Setup program
opens.
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