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Using the advanced startup options . . . . 65
Recovering your operating system if Windows
8 or Windows 8.1 fails to start . . . . . . . 66
Creating and using recovery media . . . . . 66
Chapter 6. Replacing devices . . . . . 69
Static electricity prevention. . . . . . . . . . 69
Disabling the built-in battery . . . . . . . . . 69
Installing or replacing the SIM card . . . . . . 69
Replacing the base cover assembly . . . . . . 71
Replacing the hard disk drive, solid-state drive, or
hybrid drive . . . . . . . . . . . . . . . . 73
Replacing a memory module . . . . . . . . . 74
Replacing a wireless LAN card . . . . . . . . 76
Replacing a wireless WAN card . . . . . . . . 78
Chapter 7. Enhancing your
computer . . . . . . . . . . . . . . . 81
Finding ThinkPad options . . . . . . . . . . 81
ThinkPad OneLink Dock . . . . . . . . . . . 81
ThinkPad OneLink Pro Dock . . . . . . . . . 82
Chapter 8. Advanced configuration. . 85
Installing a new operating system . . . . . . . 85
Installing the Windows 7 operating system . . 85
Installing the Windows 8 operating system or
the Windows 8.1 operating system . . . . . 86
Installing device drivers . . . . . . . . . . . 87
Using the ThinkPad Setup program . . . . . . 87
Main menu . . . . . . . . . . . . . . 88
Config menu. . . . . . . . . . . . . . 88
Date and Time menu . . . . . . . . . . 91
Security menu . . . . . . . . . . . . . 92
Startup menu . . . . . . . . . . . . . 96
Restart menu . . . . . . . . . . . . . 98
Updating the UEFI BIOS . . . . . . . . . 98
Using system management. . . . . . . . . . 98
Setting management features . . . . . . . 99
Chapter 9. Preventing problems . . 101
General tips for preventing problems . . . . . . 101
Making sure device drivers are current . . . . . 102
Taking care of your computer . . . . . . . . . 103
Cleaning the cover of your computer . . . . 104
Chapter 10. Troubleshooting
computer problems . . . . . . . . . 107
Diagnosing problems . . . . . . . . . . . . 107
Troubleshooting . . . . . . . . . . . . . . 107
Computer stops responding . . . . . . . 107
Spills on the keyboard . . . . . . . . . . 108
Error messages . . . . . . . . . . . . 108
Errors without messages . . . . . . . . . 110
Beep errors . . . . . . . . . . . . . . 111
Memory module problems . . . . . . . . 111
Networking problems . . . . . . . . . . 112
Problems with the keyboard and other pointing
devices. . . . . . . . . . . . . . . . 113
Problems with the display and multimedia
devices. . . . . . . . . . . . . . . . 114
Fingerprint reader problems. . . . . . . . 119
Battery and power problems . . . . . . . 119
Problems with drives and other storage
devices. . . . . . . . . . . . . . . . 122
A software problem . . . . . . . . . . . 123
Problems with ports and connectors . . . . 123
Chapter 11. Getting support . . . . 125
Before you contact Lenovo. . . . . . . . . . 125
Getting help and service . . . . . . . . . . . 125
Using diagnostic programs . . . . . . . . 126
Lenovo Support Web site. . . . . . . . . 126
Calling Lenovo . . . . . . . . . . . . . 126
Purchasing additional services . . . . . . . . 127
Appendix A. Regulatory
information . . . . . . . . . . . . . 129
Wireless related information . . . . . . . . . 129
Location of the UltraConnect wireless
antennas . . . . . . . . . . . . . . . 130
Locating wireless regulatory notices . . . . 131
Export classification notice . . . . . . . . . . 131
Electronic emission notices. . . . . . . . . . 131
Federal Communications Commission
Declaration of Conformity . . . . . . . . 131
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . . 132
European Union - Compliance to the
Electromagnetic Compatibility Directive . . . 132
German Class B compliance statement . . . 132
Korea Class B compliance statement . . . . 133
Japan VCCI ClassB compliance statement. . 133
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . . 133
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . . 133
Eurasian compliance mark . . . . . . . . 134
Brazil regulatory notice. . . . . . . . . . 134
Appendix B. WEEE and recycling
statements . . . . . . . . . . . . . 135
Important WEEE information . . . . . . . . . 135
Japan recycling statements . . . . . . . . . 135
ii User Guide