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• Problem: Your computer cannot connect a Bluetooth-enabled computer that uses serial port applications.
Solution: Reestablish a connection with the Bluetooth-enabled computer, and try the serial connection
again.
• Problem: Bluetooth serial port was disconnected automatically.
Solution: When any serial-based connection is established, an inactivity timer starts. If no application
opens the port, the connection is ended automatically. This is a normal characteristic of the serial-based
connection and is not a defect. If you need the Bluetooth serial port, just reconnect it.
• Problem: PIM Synchronization failed with an error message “The Synchronization with xxx (Bluetooth
device name) failed. PIM (Personal Information Manager) Interface failed.”
Solution: Start a mail application, and set up your e-mail account. OR, modify the Bluetooth conguration
so as not to synchronize e-mail items, as follows:
1. Double-click My Bluetooth Places.
2. Click Bluetooth, and select Bluetooth Setup Wizard.
3. Select I want to congure the Bluetooth services that this computer will provide to remote
devices.Then, click Next.
4. Select PIM Synchronization, and click Congure.
5. Select Do Not Synchronize in the e-mail synchronization selection, and click OK.
6. Click Finish to close the Bluetooth Service Selection window.
• Problem: ThinkPad Bluetooth with Enhanced Data Rate Software does not function.
Solution: Do the following:
1. Turn on Bluetooth by pressing F9.
2. Click Start ➙ Control Panel.
3. Click the Performance and Maintenance icon.
4. Click the System icon.
5. Click the Hardware tab.
6. Click the Device Manager button. The Device Manager window opens.
7. Check whether the words “Bluetooth Device” appear in the device listing in the window.
If the words “Bluetooth Radio” appear in the device listing, the Microsoft Bluetooth software is installed
on your computer. If you want to use ThinkPad Bluetooth with Enhanced Data Rate Software, you have to
install it and then replace the Bluetooth driver. For more information, see “Using Bluetooth” on page 36.
• Problem: While looking at the Classic View of the Control Panel, you see two Bluetooth icons in the
Control Panel.
Solution: If you have installed the Microsoft Bluetooth software before, and you are using ThinkPad
Bluetooth with Enhanced Data Rate Software, you might nd two Bluetooth icons in the Control Panel.
One is the Bluetooth Conguration icon for ThinkPad Bluetooth with Enhanced Data Rate Software, and
the other is the Bluetooth Devices icon for the Microsoft Bluetooth software.
• Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local
speaker even though the headset/headphone is connected using Headset prole or AV prole.
Solution: Do the following:
1. Exit the application that uses the sound device (for example, Windows Media Player).
2. Open the Control Panel by clicking Start ➙ Control Panel.
3. Double-click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window.
4. Select the Audio tab.
136 User Guide