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Unexpected page breaks occur.......................................................................................................................279
Solving copy problems..........................................................................................................................279
Copier does not respond ................................................................................................................................279
Scanner unit does not close............................................................................................................................280
Poor copy quality ............................................................................................................................................280
Partial document or photo copies ..................................................................................................................281
Solving scanner problems.....................................................................................................................282
Checking an unresponsive scanner.................................................................................................................282
Scan was not successful..................................................................................................................................282
Scanning takes too long or freezes the computer ..........................................................................................282
Poor scanned image quality............................................................................................................................283
Partial document or photo scans....................................................................................................................283
Cannot scan from a computer ........................................................................................................................284
Solving fax problems.............................................................................................................................284
Fax and e-mail functions are not set up .........................................................................................................284
Caller ID is not shown .....................................................................................................................................284
Cannot send or receive a fax ..........................................................................................................................285
Can send but not receive faxes.......................................................................................................................286
Can receive but not send faxes.......................................................................................................................287
Received fax has poor print quality ................................................................................................................287
Solving home screen applications problems.........................................................................................288
An application error has occurred ..................................................................................................................288
Solving option problems........................................................................................................................289
Option does not operate correctly or quits after it is installed ......................................................................289
Paper tray problems .......................................................................................................................................289
Cannot detect flash memory card ..................................................................................................................290
Cannot detect printer hard disk......................................................................................................................290
Internal Solutions Port does not operate correctly ........................................................................................290
Internal print server does not operate correctly ............................................................................................290
Memory card ..................................................................................................................................................291
USB/parallel interface card does not operate correctly .................................................................................291
Solving paper feed problems.................................................................................................................291
Paper frequently jams.....................................................................................................................................291
Paper jam message remains after jam is cleared ...........................................................................................291
Jammed pages are not reprinted....................................................................................................................292
Solving print quality problems..............................................................................................................292
Characters have jagged or uneven edges .......................................................................................................292
Clipped images................................................................................................................................................292
Fine horizontal lines appear on color pages ...................................................................................................293
Gray background.............................................................................................................................................293
Incorrect margins............................................................................................................................................293
Light colored line, white line, or incorrectly colored line appears on prints ..................................................294
Paper curl........................................................................................................................................................295
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