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CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Light colored line, white line, or incorrectly colored line appears on prints
ABCDE
ABCDE
ABCDE
A
BCDE
A
BCDE
Try one or more of the following:
MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the defective toner cartridge.
MAKE SURE THE IMAGING UNIT IS NOT DEFECTIVE
Replace the defective imaging unit.
MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE
Replace the transfer module.
CLEAN THE PRINTHEAD LENSES
Remove and reinstall the imaging unit. The LED wipe at the end of the imaging unit will rub across the row of LEDs,
thus cleaning the printhead lenses.
Troubleshooting 294