Lexmark 037 Printer User Manual


 
Action Yes No
Step 7
Check for a dial tone.
Did you hear a dial tone?
Go to step 8.
Try calling the fax
number to make
sure that it is
working properly.
If the telephone
line is being used by
another device,
then wait until the
other device is
finished before
sending a fax.
If you are using the
On Hook Dial
feature, then turn
up the volume to
check if you hear a
dial tone.
Step 8
Temporarily disconnect other equipment (such as answering machines,
computers with modems, or telephone line splitters) between the printer
and the telephone line, and then try sending or receiving a fax.
Can you send or receive a fax?
The problem is solved. Go to step 9.
Step 9
a Temporarily disable call waiting. Contact your telephone company to
obtain the keypad sequence for temporarily disabling call waiting.
b Try sending or receiving a fax.
Can you send or receive a fax?
The problem is solved. Go to step 10.
Step 10
a Temporarily disable voice mail service. For more information, contact
your telephone company.
Note: If you want to use both voice mail and the printer, then
consider adding a second telephone line for the printer.
b Try sending or receiving a fax.
Can you send or receive a fax?
The problem is solved. Go to step 11.
Step 11
Scan the original document one page at a time.
a Dial the fax number.
b Scan the document one page at a time.
Can you send or receive a fax?
The problem is solved. Contact
customer
support.
Troubleshooting 329