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Optra plus, 4039, 4029, 4019, WinWriter 600 Printers
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Troubleshooting
If your printer has a Paper Type setting, refer to the following table for solutions to common card stock
and label problems. Refer to your printer documentation for more information about the Paper Type
setting and troubleshooting.
Recommended Paper Type Settings
Problem Solution
Print on heavy stock is
blurred or out of focus.
Make sure the Paper Type setting is appropriate for your print material.
Card stock in excess of 203 g/m
2
(54 lb bond) may not produce acceptable results.
Print 5 sheets of paper, wait approximately 5 seconds, print 5 more sheets of paper
to remove any toner that may have accumulated.
Toner rubs off the page. Make sure the Paper Type setting is appropriate for your print material.
If the material exceeds 300 g/m
2
,
use a lighter weight stock.
Print 5 sheets of paper, wait approximately 5 seconds, print 5 more sheets of paper
to remove any toner that may have accumulated.
Printing shows voids. Change the Paper Type to Normal.
Print 5 sheets of paper, wait approximately 5 seconds, print 5 more sheets of paper
to remove any toner that may have accumulated.