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Setup troubleshooting
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Setup troubleshooting
Troubleshooting checklist
Is the power supply firmly attached to your printer and a properly grounded electrical outlet?
Are both your printer and computer on? If you are using your printer on a network, make
sure your computer is connected to the network, your Lexmark adapter is on, and all
indicator lights are on. For more information, refer to the adapter documentation.
Is your USB cable securely attached to your printer and to your computer or Lexmark
adapter?
Is the printer light blinking? If it is, see “Understanding error messages and flashing lights”
on page 45.
Did you remove the sticker and transparent tape from the backs and bottoms of both print
cartridges?
Did you install the print cartridges correctly? For help, see “Install the cartridges” on
page 33.
Is the paper loaded correctly? Make sure you do not push the paper too far into the printer.
If the paper feed light is blinking, see “Understanding error messages and flashing lights” on
page 45.
Did you install the printer software correctly?
Open the printer utility by double-clicking the Z600 Series Printer folder on your
desktop, and then double-clicking Z600 Series Utility. You can also access the
Z600 Series Utility from Printer Services in the Print dialog menu.
If the printer folder and the printer utility are not found, relaunch the printer software.
For help, see “Installing the printer software” on page 41.