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Solving print quality problems
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4 From the Printers menu, choose Show Queue.
5 Select a job from the list.
6 Click Resume or Retry.
Printer has a paper jam
If the paper is lodged too far into the printer and cannot be removed:
1 Turn the printer off.
2 Turn the printer back on.
3 If the printer does not automatically eject the page:
a Turn the printer off.
b Pull firmly on the paper to remove it.
If you cannot reach the paper, raise the front cover, pull the paper out, and then close the
front cover.
c Turn the printer on.
Solving print quality problems
If print quality is unsatisfactory, you may need to adjust margin settings, choose a higher print quality,
align the print cartridges, or clean the nozzles.
The following topics can help you improve print quality:
Print is too dark or smudged
• Make sure the paper is straight and not wrinkled.
• Let the ink dry completely before handling the paper.
• Make sure the paper type and paper size settings in the printer software match the paper
loaded in the printer. For help, see “Understanding the printer software” on page 6.
• Change the print quality setting to Quick Print.
• Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on
page 36.
Vertical straight lines are not smooth
To improve the print quality of vertical straight lines in tables, borders, and graphs:
• Select a higher print quality.