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General troubleshooting
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General troubleshooting
Solving network printing problems
If you are connected to a network with a Lexmark adapter, see the adapter documentation for
troubleshooting information.
Understanding error messages and flashing lights
Use this section to understand printer software error messages on your computer screen and
blinking lights on your printer. For information about lights on a Lexmark adapter, refer to the adapter
documentation.
Paper Jam message
For help clearing a paper jam, see “Printer has a paper jam” on page 67.
Ink Low message
A print cartridge is running out of ink. To order a new cartridge or locate a dealer near you, see
“Ordering supplies” on page 57, or contact the Lexmark Web site at www.lexmark.com. For help in
replacing the cartridges, see “Replacing the print cartridges” on page 50.
For information about: See page:
Solving network printing problems 62
Understanding error messages and flashing lights 62
Resolving unsuccessful or slow printing 64
Recovering when your computer stops responding 66
Clearing paper misfeeds or jams 66
Solving print quality problems 67
Solving specialty media problems 70