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Solving print quality problems
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Printer does not feed specialty media
Make sure:
• You load the specialty media vertically against the right side of the paper support. Squeeze
and slide the paper guide to the left edge of the specialty media. For help, see “Printing
ideas” on page 16.
• You choose the appropriate specialty media size. See “Page Setup dialog box” on page 10
and “Print dialog box” on page 11.
• You are using a specialty media size supported by your printer.
• Your software program is designed to print your specialty media. For help, check your
software program documentation.
• The specialty media is not jammed. For help, see “Printer has a paper jam” in the following
section.
• Your printer is not held or paused. To check the printer status:
1 From your desktop, double-click the Z700-P700 Series printer icon.
2 From the Printing menu, make sure Start Print Queue is selected.
Printer has a paper jam
If the paper is lodged too far into the printer and cannot be removed:
1 Turn the printer off.
2 Turn the printer back on.
3 If the printer does not automatically eject the page:
a Turn the printer off.
b Pull firmly on the paper to remove it.
If you cannot reach the paper, raise the front cover, pull the paper out, and then close the
front cover.
c Turn the printer on.
Note: Do not force the paper into the printer.
Solving print quality problems
If print quality is unsatisfactory, you may need to adjust your margin settings, choose a higher print
quality, align the print cartridges, or clean the nozzles.
The following topics can help you improve print quality.