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Resolving unsuccessful or slow printing
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Resolving unsuccessful or slow printing
The following topics can help you correct unsuccessful or slow printing.
Printer is plugged in, but does not print
Make sure:
• The printer is on and the printer cable is securely attached at both ends. If your printer is
connected to a network, make sure the Lexmark adapter is on and all indicator lights are on.
For help, refer to the adapter documentation.
• The paper is loaded correctly and not pushed too far into the printer. If the paper is jammed,
see “Clearing paper misfeeds or jams” on page 66.
• The printer is not held or paused. To check the printer status:
1 From your desktop, double-click the Z700-P700 Series printer icon.
2 Make sure the Hold button is not selected.
• The printer is set as the default printer. To set the printer as the default:
1 From your desktop, double-click the Z700-P700 Series printer icon.
2 From the Printing menu, choose Select Default Printer.
After you check these items, print a test page.
Printing a test page
1 From the Apple menu, choose Control Panels Z700-P700 Series Control Panel.
2 From the Cartridges tab, click Print Test Page.
• If the test page prints, the printer is working properly.
• If the test page does not print, continue with the following section or refer to the printer
software Help for further troubleshooting information.
Test page does not print
For help, first see “Troubleshooting checklist” on page 58, and then:
• If the paper is jammed, see “Clearing paper misfeeds or jams” on page 66.
• Make sure the printer is not held or paused. To check the printer status:
1 From your desktop, double-click the Z700-P700 Series printer icon.
2 Make sure the Hold button is not selected.
3 Print your test page again. If it still does not print, see: