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When You Cannot Make Clear Copies
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When You Cannot Make Clear Copies
This section explains likely causes of and possible solutions for unclear copies.
Problem Cause Solution
Copies appear dirty. Image density is too high. Adjust the image density. See “Adjust-
ing Copy Image Density”, Copy/Docu-
ment Server Reference.
Copies appear dirty. Auto Image Density is
not selected.
Adjust the auto density. See “Adjusting
Copy Image Density”, Copy/Docu-
ment Server Reference.
The reverse side of an
original image is copied.
Image density is too high. Adjust the image density. See “Adjust-
ing Copy Image Density”, Copy/Docu-
ment Server Reference.
The reverse side of an
original image is copied.
Auto Image Density is
not selected.
Adjust the auto density. See “Adjusting
Copy Image Density”, Copy/Docu-
ment Server Reference.
A shadow appears on
copies if you use pasted
originals.
Image density is too high. Adjust the image density. See “Adjust-
ing Copy Image Density”, Copy/Docu-
ment Server Reference.
Change the orientation of the original.
Put mending tape on the pasted part.
The same copy area is
dirty whenever making
copies.
The exposure glass, scan-
ning glass, or ADF is dirty.
Clean them. See p.122 “Maintaining
Your Machine”.
The same copy area is
dirty whenever making
copies.
The original that has
already been printed is
scanned.
Select [Generation Copy], and then begin
copying. See “Generation Copy”,
Copy/Document Server Reference.
Copies are too light. Image density is too light. Adjust the image density. See “Adjust-
ing Copy Image Density”, Copy/Docu-
ment Server Reference.
Copies are too light. A light copy may result
when you use damp or
rough grain paper.
Use the recommended paper. also, use
paper that has been stored in the rec-
ommended temperature and humidity
condition. See “Copy Paper”, About
This Machine.
Contact your service representative.
Copies are too light. Toner cartridge is almost
empty.
Add toner. See p.89 “Adding Toner”.
Parts of images are not
copied.
The original is not set cor-
rectly.
Set originals correctly. See “Placing
Originals”, Copy/Document Server
Reference.
Parts of images are not
copied.
The correct paper size is
not selected.
Select the proper paper size.