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Troubleshooting When Using the Facsimile Function
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Misfeeds occur frequently.
The paper is damp. Use paper that has been stored in the
recommended temperature and hu-
midity condition. See “Copy Paper”,
About This Machine.
Misfeeds occur frequently.
The paper is too thick or
too thin.
Use recommended paper. See “Copy
Paper”, About This Machine.
Misfeeds occur frequently.
The copy paper is wrin-
kled or has been fold-
ed/creased.
Use recommended paper. Use paper
that has been stored in the recommend-
ed temperature and humidity condi-
tion. See “Copy Paper”, About This
Machine.
Copy paper becomes
creased.
Printed paper is being
used.
Use recommended paper. See “Copy
Paper”, About This Machine.
Copy paper becomes
creased.
The paper is damp. Use paper that has been stored in the
recommended temperature and hu-
midity condition. See “Copy Paper”,
About This Machine.
Copy paper becomes
creased.
The paper is too thin. Use recommended paper. See “Copy
Paper”, About This Machine.
Images are only partially
printed.
The paper is damp. Use paper that has been stored in the
recommended temperature and hu-
midity condition. See “Copy Paper”,
About This Machine.
Black lines appear on the
print produced at the
destination.
The exposure glass or
scanning glass is dirty.
Clean them. See p.122 “Maintaining
Your Machine”.
Background of received
images appears dirty. Im-
ages from the back of the
page appear.
Image density is too high. Adjust scan density. See “Image Densi-
ty (Contrast)”, Facsimile Reference.
Printed or sent images
are spotty.
The ADF, exposure glass
or scanning glass is dirty.
Clean them. See p.122 “Maintaining
Your Machine”.
Make sure that ink or correction fluid is
dry before placing originals.
Received image is too
light.
When using moist, rough,
or processed paper, areas
of print may not be fully
reproduced.
Only use recommended paper. See
“Copy Paper”, About This Machine.
Received image is too
light.
When D is blinking, ton-
er is beginning to run out.
Add toner. See p.89 “Adding Toner”.
Received image is too
light.
• The image density has
been set too low.
• The original of the
transmitted fax was
printed on paper that
is too thin.
• Increase the scanning density. See
“Image Density (Contrast)”, Fac-
simile Reference.
• Ask the sender to reprint the origi-
nal on thicker paper and fax it again.
Problem Cause Solution