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Troubleshooting When Using the Printer Function
52
4
Alert Messages
This section describes the machine Alert messages.
Message Cause Solution
Cannot connect with
the wireless card.
Turn the main power
switch off, then
check the card.
/ Problems with the
wireless card.
/ Problems with the
wireless board.
• IEEE 802.11b interface
unit was not inserted
when the machine was
turned on, or it was
pulled out after the
machine turned on.
• The settings are not
updated although the
unit is detected, or er-
rors are found while
accessing the unit.
Turn off the machine and check the
IEEE 802.11b interface unit is inserted
correctly. Then, turn the machine on
again. If the message appears again, call
your service representative.
Problems with
IEEE 1394 Board.
An error may have oc-
curred in the IEEE 1394
board.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
Problem with Hard
Disk.
An error has occurred in
the hard disk drive.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
The entered pass-
word is incorrect.
The password of the en-
crypted PDF file has been
entered incorrectly.
Enter the correct password.
USB has a problem.
An error has occurred in
the USB interface.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
Hardware Problem:
Ethernet
An error has occurred in
the Ethernet board.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
You do not have
the privileges to
use this function.
Use of this function is re-
stricted.
Contact the administrator.
Authentication
has failed.
• The login user name
or password entered
is incorrect.
• The machine current-
ly cannot perform au-
thentication.
• Check your login user name and
password.
• Contact the administrator.
Parallel I/F board
has a problem.
An error has occurred in
the parallel interface
board.
Turn off the main power switch, and back
on again. If the message appears again,
contact your service representative.
Printer font error.
An error has occurred in
the font settings.
Contact your service representative.