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Troubleshooting When Using the Scanner Function
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Cannot find the
specified path.
Please check the
settings.
The destination comput-
er name or folder name is
invalid.
Check whether the computer name and
the folder name for the destination are
correct.
Exceeded max. num-
ber of alphanumer-
ic characters for
the path.
The maximum number of
specifiable alphanumeric
characters in a path has
been exceeded.
The maximum number of characters
which can be entered for the path is 128.
Check the number of character you en-
tered, and then enter the path again.
See “Transmission function”, Scanner
Reference.
The selected
file(s) contained
file(s) without
access privileg-
es. Only file(s)
with access priv-
ileges will be
deleted.
You have tried to delete
files without the authori-
ty to do so.
The files can be deleted by the file ad-
ministrator. To delete a file which you
are not authorized to delete, contact the
administrator.
Some of selected
files are cur-
rently in use.
They could not be
deleted.
You cannot delete a file
which is waiting to be
transmitted (“Waiting...”
status displayed) or
whose information is be-
ing changed with Desk-
TopBinder.
Cancel transmission (“Waiting...”status
cleared) or the DeskTopBinder setting,
and then delete the file.
Cannot cancel
sending all se-
lected file(s).
Certain file(s)
are currently be-
ing sent.
You cannot cancel a file
currently being sent.
You can only cancel files waiting to be
sent. You cannot cancel files already
sent or currently being sent, files that
were sent but did not reach the destina-
tion, or files that have been cancelled.
Selected file is
currently in use.
Cannot change
file name.
You cannot change the
name of a file whose sta-
tus is “Waiting...” or that
is being edited with
DeskTopBinder.
Change the file name after canceling
delivery or completing editing.
Selected file is
currently in use.
Cannot change
password.
You cannot change the
password of a file whose
status is “Waiting...” or
that is being edited with
DeskTopBinder.
Delete the password after canceling de-
livery or completing editing.
Selected file is
currently in use.
Cannot change
user name.
You cannot change the
sender's name whose sta-
tus is “Waiting...” or that
is being edited with
DeskTopBinder.
A sender's name should be specified
before sending e-mail. Send e-mail after
specifying the sender's name.
Message Cause Solution