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118 MultiModemISI Hybrid Series, ISIHI-2S
Chapter 7—Service, Warranty, and Technical/BBS
Introduction
This chapter begins with the terms of your MultiModemISI’s five-year warranty. If you
have questions or problems with your terminal adapter, carefully read the
Technical
Support
section. It includes technical support telephone numbers, space for recording
information about your ISIHI-2S, and information on how to send it in should you require
service. The final sections explain how to get information and technical support from our
BBS, how to upgrade ISIHI-2S via flash PROM, and information on the Compuserve/
Internet forums.
Limited Warranty
Multi-Tech Systems, Inc. (MTS) warrants that its products will be free from defects in
material or workmanship for a period of five years from the date of purchase, or if proof of
purchase is not provided, five years from date of shipment. MTS MAKES NO OTHER
WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY
DISCLAIMED. This warranty does not apply to any products which have been damaged
by lightning storms, water, or power surges or which have been neglected, altered,
abused, used for a purpose other than the one for which they were manufactured,
repaired by the customer or any party without MTS’s written authorization, or used in any
manner inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or
replacement of any products which prove to be defective within the warranty period, or, at
MTS’s option, issuance of a refund of the purchase price. Defective products must be
returned by Customer to MTS’s factory transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO
CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR
DEFECTIVE PRODUCTS.
On-line Warranty Registration
To register your Multi-Tech product on-line, enter the following URL on your Internet
browser:
http://www.multitech.com/register