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CHAPTER 6 INSTALLATION, PROGRAMMING, AND MAINTENANCE
Page 154 NEAX 2000 IPS General Description
NDA-24345, Issue 3
Remote Maintenance
This feature allows station and trunk changes or reassignments to be performed without a site visit by
service personnel, and can be used to retrieve fault codes prior to visiting a site. One Remote
Maintenance center can service an unlimited amount of systems, thus reducing the amount of
personnel to maintain each site, travel costs and customer billing for each site.
Service Conditions
1. The following additional equipment is required for this feature:
A modem at the maintenance center and one at each remote site. (When the internal modem
of the Main Processor (MP) is used, no modem at each remote site is required)
A cable for connection between the MP and the on-site modem. (When the internal modem
of the MP is used, the above cable is not required)
2. The internal modem of the MP is compatible with the following specifications:
ITU-T V.22 1200 bps ITU-T V.32 4800/9600 bps
ITU-T V.22 bis 2400 bps ITU-T V.34 19.2 k/33.6 kbps
Bell 212A 1200 bps
3. Any one of the following connections are also required for access to the modem:
A dedicated line Attendant controlled transfer
Direct Inward System Access (DISA) Direct Inward Termination
4. The following operations can be executed from the Remote Maintenance location:
Retrieval of fault data
Retrieval of Peg Count information
Deletion or addition of system data (line, trunk, etc.) using a preprogrammed security
password
Data assignment by device number (stations, trunks, and Attendant Console)
Copying of station data from one station to other stations (when adding sequential stations in
groups)
Release / Reconnection of backup batteries
Display of station line status