Filter
Top Products
CHAPTER 3 TERMINALS
NEAX 2000 IPS General Description Page 81
NDA-24345, Issue 3
Dterm SoftPhone (SP20)
The NEC SP20 with the USB headset allows you to make and receive calls over a VoIP network
using a NEC Dterm Series graphical user interface displayed on your laptop. The NEC Dterm SP20
SoftPhone is an ideal solution for employees who are out of the office frequently traveling on
business, workers that work both at home and in the office as well as those who require the
interaction of data with their work such as a remote ACD agents.
The Dterm SP20 is a full-featured Internet telephone that places calls over a VoIP network using a
Dterm series graphical user interface (GUI) displayed on the laptop. It is an ideal solution for
employees who work at home, employees who travel frequently, or remote ACD agents who require
the interaction of data.
The SP20 SoftPhone has three different types of skin displays. Users have their choice of displays,
which look just like the Dterm Series E terminals (in either black or white) as a virtual type of phone,
or a customizable graphical user interface. No matter which phone you use as your display, features
and functions that existed on the Dterm hardware set are transported to the SP20 upon activation.