Troubleshooting
127
D6300 WiFi DSL Modem Router
• When entering configuration settings, be sure to click Apply before moving to another
screen or tab, or your changes could be lost.
• Click Refresh or Reload in the web browser. The changes might have occurred, but the
web browser might be caching the old configuration.
Changes Not Saved
If the WiFi modem router does not save the changes you make in the WiFi modem router
interface, check the following:
• When entering configuration settings, always click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. The changes might have
occurred, but the old settings might be in the web browser’s cache.
Incorrect Date or Time
Select ADVANCED > Security > Schedule to display the current date and time. The WiFi
modem router uses the Network Time Protocol (NTP) to obtain the current time from one of
several network time servers on the Internet. Each entry in the log is stamped with the date
and time of day. Problems with the date and time function can include the following:
• Date shown is January 1, 2000. This value means the WiFi modem router has not yet
successfully reached a network time server. Check that your Internet access is
configured correctly. If you have finished setting up the WiFi modem router, wait at least 5
minutes, and check the date and time again.
• Time is off by one hour. The WiFi modem router does not automatically sense daylight
saving time. In the Schedule screen, select the Automatically adjust for daylight
savings time check box.
Wireless Connectivity
If you are having trouble connecting wirelessly to the WiFi modem router, try to isolate the
problem.
• Does the wireless device or computer that you are using find your wireless network?
If not, check the Wireless LEDs on the front of the WiFi modem router. They should be lit.
If they are not, you can press the WiFi On/Off button on the back of the WiFi modem
router to turn the WiFi modem router’s wireless radio back on.
If you disabled the WiFi modem router’s SSID broadcast, then your wireless network is
hidden and does not show up in your wireless client’s scanning list. (By default, SSID
broadcast is enabled.)
• Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?